All Systems Operational

Zenfolio Operational
Websites Operational
Upload Operational
Download Operational
Content Rendering Operational
Order Processing Operational
Email Communication Operational
Login Operational
Search Operational
ZenfolioAI Operational
Zenfolio Classic Operational
Websites Operational
Upload Operational
Download Operational
Content Rendering Operational
Order Processing Operational
Email Communication Operational
Login Operational
Search Operational
API Operational
Photobooker Operational
Photobooker Home Page Operational
Bookings Operational
Search Operational
Content Rendering Operational
Email Communication Operational
Login Operational
Image Delivery Operational
Archive Operational
BookMe Operational
Zenfolio Home Page Operational
Support Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 6, 2026

No incidents reported today.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Intermittent Upload Errors
Resolved - After monitoring the platform for several hours we have not seen any additional upload errors. Thank you for your understanding.
May 29, 05:52 PDT
Monitoring - We have been able to make updates to the service and we are seeing Uploads perform as expected.

We will continue to monitor this issue to make sure it has been solved.
May 28, 16:46 PDT
Update - We are continuing to investigate this issue.
May 28, 13:22 PDT
Investigating - We are receiving reports that some photographers are seeing intermittent errors when uploading. Our engineers are actively investigating the cause of the issue. We thank you for your patience.
May 28, 13:22 PDT
May 28, 2026
May 27, 2026
Service Degradation Impacting Zia Responsiveness (ZenAI Assistant)
Resolved - Following a brief monitoring period, we can confirm that the issues impacting our ZenAI-powered features have been fully resolved, and all services are stable and operating as expected.

Thank you again for your patience and understanding.
May 27, 13:42 PDT
Monitoring - We appreciate your patience while our engineering teams worked to resolve the responsiveness of Zia, our AI-powered assistant. A fix has now been deployed and we are actively monitoring service quality.

Please be aware that during this monitoring period, other AI-powered services, including face finder and photo tagging, may temporarily experience reduce performance while the system stabilizes.

We appreciate your continued patience and sincerely apologize for any inconvenience.
May 27, 12:26 PDT
Investigating - We are currently experiencing an issue on the NextZen platform, impacting our In-Product AI assistant, Zia. During this time, Zia may provide slow responses or be unable to provide answers to any questions you may ask in the conversation widget.

Our engineering team is actively investigating and working to restore full functionality. In meantime, you may find answers to your questions and contact our Support Team by visiting our Support Center https://success.zenfolio.com/hc/en-us

We apologize for the inconvenience and will provide updates once they are available.
May 27, 09:01 PDT
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

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