Connection Time Out Errors
Incident Report for Zenfolio
Thank you for your patience, after continued monitoring, and no further issues detected we have now closed this issue.
Posted Sep 13, 2023 - 03:34 PDT
Our engineers have identified and implemented a fix for the "Connection Time Out" errors and image rendering issues on Classic Zenfolio sites and are monitoring the results. We greatly appreciate your continued patience, and we'll provide further updates as soon as we have more information.
Posted Sep 12, 2023 - 11:42 PDT
We are continuing to investigate this issue.
Posted Sep 12, 2023 - 10:35 PDT
We are currently investigating reports of extended loading delays and "Connection Time Out" errors that are affecting account logins, website viewing, and image uploads. Our engineers are investigating this as a top priority. As soon as we have additional updates to share, we will post another update here. Thank you for your patience while we work to resolve this.
Posted Sep 12, 2023 - 10:25 PDT
This incident affected: Zenfolio Classic (Websites, Content Rendering, Login).