All Systems Operational
Visitor View Operational
Image Processing Operational
Video Processing Operational
Order Processing Operational
Zenfolio.com Operational
Search Operational
API Operational
Support Center Operational
BookMe Operational
Login Operational
Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 24, 2021

No incidents reported today.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Completed - The scheduled maintenance has been completed.
Jul 22, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 20:01 PDT
Scheduled - Our engineers are performing required system and security maintenance updates on Thursday, July 22, 2021 at 8:00PM Pacific (3:AM Friday, July 23 UTC).This is expected to last 2 hours. Due to the nature of these updates, there will be short periods of slowness and connection errors during the maintenance window. We appreciate your patience while we perform these critical updates.
Jul 22, 09:48 PDT
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021
Resolved - After closely monitoring the fix, our teams are confident the issue has been resolved.
Jul 16, 17:51 PDT
Monitoring - Our Engineers identified the issue with help from our service provider and we have put a fix in place. Zenfolio sites are now loading as expected.

For the next 4 hours we will continue to monitor this issue and make adjustments as needed.
Unless needed sooner, our next update will be at 1 AM UTC (6PM PDT / 9PM EDT)
Jul 16, 13:49 PDT
Update - Our Engineers identified the issue with help from our service provider and we have put a fix in place. Zenfolio sites are now loading as expected.
Jul 16, 13:39 PDT
Investigating - Zenfolio sites are currently experiencing delays loading. This may be causing delays or errors in viewing sites and images. Our team is looking into this as the highest priority. We’ll provide updates once we have more information. Thank you for your patience.
Jul 16, 13:16 PDT
Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021
Resolved - For the last 18 hours we have continued to monitor this issue. The system is now operating as expected and functioning well. Thank you for your patience and understanding while we addressed these issues.
Jul 11, 09:02 PDT
Monitoring - Our Engineers identified the issue with help from our service provider and we have put a fix in place. Zenfolio sites are now loading as expected.

For the next 18 hours we will continue to monitor this issue and make adjustments as needed.
Unless needed sooner, our next update will be at 3 PM UTC (8AM PDT / 1PM EDT)
Jul 10, 12:53 PDT
Update - Our Engineers are continuing to investigate the cause of the site loading and login issues and are working with our service provider to resolve this. Thank you for your continued patience. Our next update will be approximately 8PM UTC (4PM EDT / 1PM PDT).
Jul 10, 11:37 PDT
Investigating - Zenfolio sites are currently experiencing delays loading. This may be causing delays or errors in viewing sites and images. Our team is looking into this as the highest priority. We’ll provide updates once we have more information. Thank you for your patience.
Jul 10, 10:33 PDT
Jul 10, 2021