All Systems Operational
Zenfolio ? Operational
Websites Operational
Upload Operational
Download Operational
Content Rendering Operational
Order Processing Operational
Email Communication ? Operational
Login Operational
Search Operational
Zenfolio Classic ? Operational
Websites Operational
Upload Operational
Download Operational
Content Rendering Operational
Order Processing Operational
Email Communication ? Operational
Login Operational
Search ? Operational
API Operational
Photobooker Operational
Photobooker Home Page Operational
Bookings Operational
Search Operational
Content Rendering Operational
Email Communication ? Operational
Login Operational
Image Delivery Operational
Archive Operational
BookMe Operational
Zenfolio Home Page Operational
Support Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 13, 2024

No incidents reported today.

Jun 12, 2024
Resolved - After monitoring, we are no longer seeing the issue and this incident has now been resolved.
Jun 12, 18:10 PDT
Monitoring - The team has implemented a fix, and we see the Archive UI displaying as expected. We will continue to monitor.
Jun 12, 15:32 PDT
Investigating - We are investigating an issue where some photographers are seeing a blank page instead of the ArchiveUI in their account.
Jun 12, 15:03 PDT
Jun 11, 2024

No incidents reported.

Jun 10, 2024
Resolved - This incident has been resolved.
Jun 10, 13:39 PDT
Monitoring - The engineers have found the issue and fixed the problem with Archive UI. We will continue to monitor.
Jun 10, 12:46 PDT
Investigating - Our engineers are currently looking into issues preventing the archive page from loading. We appreciate your patience while we look into this matter.
Jun 10, 10:36 PDT
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024
Resolved - This issue has been resolved, and services have returned to normal performance.
Jun 5, 16:58 PDT
Monitoring - We have implemented a fix for uploads and content rendering. We are seeing improvements but will continue to monitor the platform to ensure everything is stable over the next few hours.
Jun 5, 13:20 PDT
Identified - Our engineers have identified the issue causing performance slowness with uploads and content rendering. We are now working on a fix to address it.
Jun 5, 09:46 PDT
Investigating - Our engineers are currently investigating an issue that is causing slow uploads and image rendering. We appreciate your patience while we look into resolving this issue.
Jun 5, 09:41 PDT
Completed - The scheduled maintenance has been completed.
Jun 5, 00:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 22:06 PDT
Scheduled - Our engineers will be performing upgrades and maintenance to our network starting on June 4th 2024 at 8pm PST. Maintenance is expected to last 4 hours.

Our engineers will be working to minimize disruptions to the platform, but during this window there may be degraded performance or interruptions of some services.

Thank you for your patience while we perform these critical updates.
If you have any questions, please reach out to our Customer Experience team.

May 31, 13:57 PDT
Jun 4, 2024
Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024

No incidents reported.

May 30, 2024

No incidents reported.