Zenfolio Status

All Systems Operational

Visitor View Operational

Image Processing Operational

Video Processing Operational

Order Processing Operational

Zenfolio.com Operational

Search Operational

API Operational

Support Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 24, 2020

No incidents reported today.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

Slow Video Processing

Resolved - All video processing times have returned to normal. Thank you for your patience.
Feb 22, 05:51 PST

Update - We are continuing to monitor video rendering performance.
Feb 21, 08:40 PST

Monitoring - Our engineers detected a spike in video demand so they have added additional processing resources. The video processing queue is dropping steadily and we will continue to monitor performance.
Feb 20, 13:33 PST

Update - Our engineers are continuing to work on a solution for faster rendering of new video uploads. We will post here with more information as soon as it is available. Thank you for your patience.
Feb 20, 04:42 PST

Identified - Our engineers are looking into reports of slow video processing. If you are experiencing delays with your videos, please do not re-upload them. We will post here with more information as it is available. Thank you for your patience.
Feb 19, 16:26 PST

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Feb 10, 10:35 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 09:36 PST

Scheduled - We are continuing infrastructure improvements with our service providers. The updated window is 8:00-10:30am PST (16:00-18:30 UTC) on Monday, Feb. 10. We are expecting slow image loading during this time. Thank you for your continued patience while we complete this maintenance.
Feb 10, 09:34 PST

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Feb 10, 09:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 08:00 PST

Scheduled - We will be making infrastructure improvements with our service providers between 8:00-9:00am PST (16:00-17:00 UTC) on Monday, Feb. 10. While we do not expect any downtime from the maintenance, please keep in mind that site pages could temporarily be slow to respond or display. Thank you for your patience while we complete this maintenance.
Feb 7, 10:53 PST