Zenfolio Status

All Systems Operational

Zenfolio Operational

Websites Operational

Upload Operational

Download Operational

Content Rendering Operational

Order Processing Operational

Email Communication Operational

Search Operational

ZenfolioAI Operational

Zenfolio Classic Operational

Websites Operational

Upload Operational

Download Operational

Content Rendering Operational

Order Processing Operational

Email Communication Operational

Search Operational

API Operational

Photobooker Operational

Photobooker Home Page Operational

Bookings Operational

Search Operational

Content Rendering Operational

Email Communication Operational

Image Delivery Operational

Archive Operational

BookMe Operational

Zenfolio Home Page Operational

Support Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 17, 2026

Intermittent Errors During Upload

Resolved - This incident has been resolved.
Apr 17, 08:15 PDT

Update - We continue to see stable uploads after monitoring for the past hour. We are now closing out this incident.
Apr 17, 08:09 PDT

Monitoring - Our engineers have implemented a fix and we are no longer seeing any intermittent errors during upload. We will continue to monitor uploads for the next hour to make sure the platform remains stable.

Thank you for your understanding.
Apr 17, 07:18 PDT

Update - We are continuing to investigate this issue.
Apr 17, 06:53 PDT

Investigating - We are seeing intermittent error messages stating Classic users are not logged in during their account uploads. Our engineers have been notified of the issue and are investigating the cause.

We appreciate your patience, while we look into this issue.
Apr 17, 06:52 PDT

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

Upcoming Maintenance - ZenfolioAI Services

Completed - The scheduled maintenance has been completed.
Apr 12, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:00 PDT

Scheduled - We will be performing brief maintenance on ZenfolioAI services, beginning at 9pm PDT this evening (Sunday, April 12th)

During this time, the following services will be temporarily unavailable:

• QR Code Generation
• AutoTag & Describe
• ZenAI Assistant - Zia

This maintenance is expected to last approximately 60 minutes and all services will resume once the maintenance is complete.

If you need assistance during this time, please contact our support team here - https://success.zenfolio.com/hc/en-us/requests/new
Apr 12, 16:40 PDT

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

Widespread Upload Errors for Classic Users

Resolved - Classic uploads continue to work as expected, we consider this issue solved.
Apr 3, 08:34 PDT

Monitoring - Our engineers identified the cause of the upload errors and have implemented a fix. We will now monitor uploads for the next 1-2 hours to ensure stability. We appreciate your understanding with this matter.
Apr 3, 06:49 PDT

Investigating - We have received numerous reports of photographers receiving upload failed messages. Our engineers are investigating the cause and working to resolve. Thank you for your patience while we look into the upload errors.
Apr 3, 06:28 PDT