Zenfolio Status

All Systems Operational

Zenfolio Operational

Websites Operational

Upload Operational

Download Operational

Content Rendering Operational

Order Processing Operational

Email Communication Operational

Search Operational

Zenfolio Classic Operational

Websites Operational

Upload Operational

Download Operational

Content Rendering Operational

Order Processing Operational

Email Communication Operational

Search Operational

API Operational

Photobooker Operational

Photobooker Home Page Operational

Bookings Operational

Search Operational

Content Rendering Operational

Email Communication Operational

Image Delivery Operational

Archive Operational

BookMe Operational

Zenfolio Home Page Operational

Support Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 6, 2024

No incidents reported today.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

Rendering delays on Zenfolio Classic Platform

Resolved - All services are back up and running at full speed.
Nov 26, 13:44 PST

Monitoring - Our update to fix the issue has been successful, and images are rendering as expected at this time.

We continue to monitor rendering of uploaded images.
Nov 26, 11:54 PST

Identified - We have identified the issue causing delays in image generation on Zenfolio Classic Platform and working on the solution.
Nov 26, 11:18 PST

Nov 25, 2024

Processing of uploaded images and videos slow/unresponsive

Resolved - We are now seeing the processing of videos and images being completed within the expected timeframes now.

Thank you for your patience.
Nov 25, 14:49 PST

Monitoring - Our team have identified and the images are now processing correctly again, video processing will be slower as the servers catch up.

Thank you for your patience.
Nov 25, 14:27 PST

Investigating - Our team are currently investigating issues with images and videos being uploaded staying in a 'Processing' state.

We will provide another update as soon as the issue has been identified.
Nov 25, 14:18 PST

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.