Zenfolio
All Systems Operational
Zenfolio *New* ? Operational
Websites Operational
Content Rendering Operational
Order Processing Operational
Email Communication ? Operational
Login Operational
Search Operational
Zenfolio Classic ? Operational
Websites Operational
Content Rendering Operational
Order Processing Operational
Email Communication ? Operational
Login Operational
Search ? Operational
API Operational
Photobooker Operational
photobooker.com Operational
Bookings Operational
Search Operational
Content Rendering Operational
Email Communication ? Operational
Login Operational
Image Delivery Operational
BookMe Operational
zenfolio.com Operational
Support Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 27, 2022

No incidents reported today.

Sep 26, 2022
Completed - The scheduled maintenance has been completed.
Sep 26, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 20:00 PDT
Scheduled - Our engineers are performing database maintenance on Monday, September 26, 2022 starting at 20:00 PDT (03:00 UTC on September 27, 2022). Maintenance is expected to last 3 hours. During this window there will be intermittent slowness and connection timeout errors for short periods of 1-2 minutes.
Thank you for your patience while we perform these critical updates.

Sep 26, 10:48 PDT
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022
Resolved - Our team was able to identify the cause of uploading issues across Portfolio, PortfolioPlus, and ProSuite accounts, a fix has been put into place, and the issue has been resolved. Uploading to websites is now working as expected.
Sep 20, 12:40 PDT
Identified - Our team has identified the cause of uploading issues across Portfolio, PortfolioPlus, and ProSuite accounts. Our engineers are now performing maintenance across our servers to improve the uploading issues. Once again, we appreciate your patience as we work to resolve uploading failures and we will post updates here once more information is available.
Sep 20, 08:45 PDT
Investigating - We are currently investigating an issue that is causing images to not upload in Portfolio, PortfolioPlus, and ProSuite accounts. Our engineers are working to investigate this as the highest priority. We will post here for updates as we know more. Thank you for your patience while we work to investigate and resolve this issue.
Sep 20, 05:31 PDT
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022
Resolved - After closely monitoring, upload processes have returned to normal and errors are no longer being seen. Thank you for your patience while we worked to resolve this.
Sep 15, 10:43 PDT
Monitoring - We have implemented a fix to the upload issues and are closely monitoring the results.
Sep 15, 09:01 PDT
Identified - Our team identified an issue that is resulting in error messages on gallery creation and upload tasks. They are working to resolve it as a top priority. Thank you for your continued patience.
Sep 15, 08:15 PDT
Investigating - We are aware of errors uploading with the Zenfolio Classic platform. Our teams are looking into it with the highest priority, and we’ll provide updates here once we have more information. Thank you for your patience.
Sep 15, 07:32 PDT
Completed - The scheduled maintenance has been completed.
Sep 15, 02:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 20:00 PDT
Scheduled - Our engineers are performing planned database maintenance on September 14, 2022 starting at 20:00 PDT (03:00 UTC on September 15, 2022). Maintenance is expected to last 6 hours. During this maintenance window, sites will be unavailable.

Any downtime requirements are taken very seriously, and we thank you for your patience while we perform these critical updates.

Sep 7, 07:28 PDT
Sep 14, 2022
Sep 13, 2022

No incidents reported.