Slow processing of uploaded images

Incident Report for Zenfolio

Resolved

We are now satisfied that this issue has been fully resolved and are closing now.

Posted Feb 15, 2026 - 16:53 PST

Monitoring

Our team has resolved the issue and we are seeing image processing queues returning to expected speeds.

We will continue to monitor and will advise any further updates here, as well as when we fully resolve the issue.

Again, we thank you for your patience.

Posted Feb 15, 2026 - 15:47 PST

Identified

We are investigating, and have identified an issue with the slow processing of images that have been uploaded and are working on resolving this as quickly as possible.

Thank you for your patience.

Posted Feb 15, 2026 - 14:05 PST

This incident affected: Zenfolio (Upload).