Sitewide Slowness on NextZen

Incident Report for Zenfolio

Resolved

After monitoring the NextZen for the past hour the platform continues to remain stable. We are resolving this incident.
Posted Aug 18, 2026 - 13:31 PDT

Monitoring

Our engineers have identified the cause of the platform slowness and have implemented a fix. We are seeing NextZen performance returning to normal levels. We will continue to monitor the platform for the next hour or two ensure stability. Thank your for your patience.
Posted Aug 18, 2026 - 11:35 PDT

Investigating

Our engineers are currently investigating reports of site wide slowness and degraded performance of the NextZen platform. Thank your for your patience while we work to fix these issues.
Posted Aug 18, 2026 - 09:42 PDT
This incident affected: Zenfolio (Websites, Upload, Download, Content Rendering, Order Processing, Email Communication, Login, Search, ZenfolioAI).
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