After an extended monitoring period this morning, we've confirmed that system performance has continued to remain stable, and we consider this issue fully resolved.
We sincerely apologize for any inconvenience experienced during this time and greatly appreciate your patience while our engineers worked to resolve this issue.
Posted Mar 25, 2025 - 09:31 PDT
Update
Our team has been closely monitoring system performance throughout the overnight hours, and performance has remained stable. To ensure full stability, we'll continue monitoring the situation this morning before considering this issue fully resolved. If you encounter any further issues, please don't hesitate to reach out to our support team at support@zenfolio.com.
We greatly appreciate your understanding and patience during this time.
Posted Mar 25, 2025 - 06:46 PDT
Monitoring
We have made more changes and see the performance back at normal levels. We continue to monitor the system.
Posted Mar 24, 2025 - 16:47 PDT
Investigating
We are currently investigating this issue.
Posted Mar 24, 2025 - 15:38 PDT
Monitoring
A new fix has been applied and we see the site performance back to normal, we will contiue to monitor.
Posted Mar 24, 2025 - 14:31 PDT
Investigating
We are currently investigating more site issues
Posted Mar 24, 2025 - 13:26 PDT
Monitoring
We have implemented a fix to the website issues and are monitoring the platform to make sure it continues to perform as expected.
Posted Mar 24, 2025 - 12:25 PDT
Investigating
We are currently investigating an issue with Classic websites and back end slowness
Posted Mar 24, 2025 - 10:53 PDT
This incident affected: Zenfolio Classic (Websites, Upload, Download, Content Rendering, Order Processing, Email Communication, Login, Search, API).