Our provider addressed hardware and software issues that were causing the image generation delays and were able to process the bulk of images overnight. Tests also indicate that newly uploaded images are generating at rates much closer to what is expected. We will continue to monitor this very closely throughout the day. If you continue to experience delays, please reach out to firstname.lastname@example.org
so we can look into your specific question. Unless needed, the next update will be at 6 pm UTC (2 pm EDT, 11 am PDT). Thank you to all of our customers for your patience.