Zenfolio Status

All Systems Operational

Zenfolio Operational

Websites Operational

Upload Operational

Download Operational

Content Rendering Operational

Order Processing Operational

Email Communication Operational

Search Operational

Zenfolio Classic Operational

Websites Operational

Upload Operational

Download Operational

Content Rendering Operational

Order Processing Operational

Email Communication Operational

Search Operational

API Operational

Photobooker Operational

Photobooker Home Page Operational

Bookings Operational

Search Operational

Content Rendering Operational

Email Communication Operational

Image Delivery Operational

Archive Operational

BookMe Operational

Zenfolio Home Page Operational

Support Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 27, 2025

No incidents reported today.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

Slow image generation for new uploads

Resolved - The system continues to perform as expected. This issue is resolved.
Mar 25, 15:38 PDT

Monitoring - Our engineers have implemented a fix. We will continue to monitor uploads to ensure image loading remains stable.
Mar 25, 13:04 PDT

Investigating - Some Classic accounts are seeing slow image generation for recently uploaded images. Our engineers are currently implementing a fix. Thank you for your patience while we work on this matter.
Mar 25, 11:33 PDT

Classic Service Interruption

Resolved - After an extended monitoring period this morning, we've confirmed that system performance has continued to remain stable, and we consider this issue fully resolved.

We sincerely apologize for any inconvenience experienced during this time and greatly appreciate your patience while our engineers worked to resolve this issue.
Mar 25, 09:31 PDT

Update - Our team has been closely monitoring system performance throughout the overnight hours, and performance has remained stable. To ensure full stability, we'll continue monitoring the situation this morning before considering this issue fully resolved. If you encounter any further issues, please don't hesitate to reach out to our support team at support@zenfolio.com.

We greatly appreciate your understanding and patience during this time.
Mar 25, 06:46 PDT

Monitoring - We have made more changes and see the performance back at normal levels. We continue to monitor the system.
Mar 24, 16:47 PDT

Investigating - We are currently investigating this issue.
Mar 24, 15:38 PDT

Monitoring - A new fix has been applied and we see the site performance back to normal, we will contiue to monitor.
Mar 24, 14:31 PDT

Investigating - We are currently investigating more site issues
Mar 24, 13:26 PDT

Monitoring - We have implemented a fix to the website issues and are monitoring the platform to make sure it continues to perform as expected.
Mar 24, 12:25 PDT

Investigating - We are currently investigating an issue with Classic websites and back end slowness
Mar 24, 10:53 PDT

Mar 24, 2025

Mar 23, 2025

No incidents reported.

Mar 22, 2025

Network Maintenance

Completed - The scheduled maintenance has been completed.
Mar 22, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 00:00 PDT

Scheduled - Our engineers are performing background network maintenance between Tuesday, March 18, 2025 at 00:00 PDT (07:00 UTC) and Friday, March 21, 2025 at 23:59 PDT (06:59 UTC on March 22nd). No customer impact is expected during this time.

Thank you for your patience while we perform these critical updates.
Feb 25, 11:11 PST

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

Network Maintenance

Completed - The scheduled maintenance has been completed.
Mar 15, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 00:00 PDT

Scheduled - Our engineers are performing background network maintenance between Tuesday, March 11, 2025 at 00:00 PDT (07:00 UTC) and Friday, March 14, 2025 at 23:59 PDT (06:59 UTC on March 15th). No customer impact is expected during this time.

Thank you for your patience while we perform these critical updates.
Feb 25, 11:08 PST

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.