For the last 18 hours we have continued to monitor this issue. The system is now operating as expected and functioning well. Thank you for your patience and understanding while we addressed these issues.
Posted Jul 11, 2021 - 09:02 PDT
Monitoring
Our Engineers identified the issue with help from our service provider and we have put a fix in place. Zenfolio sites are now loading as expected.
For the next 18 hours we will continue to monitor this issue and make adjustments as needed. Unless needed sooner, our next update will be at 3 PM UTC (8AM PDT / 1PM EDT)
Posted Jul 10, 2021 - 12:53 PDT
Update
Our Engineers are continuing to investigate the cause of the site loading and login issues and are working with our service provider to resolve this. Thank you for your continued patience. Our next update will be approximately 8PM UTC (4PM EDT / 1PM PDT).
Posted Jul 10, 2021 - 11:37 PDT
Investigating
Zenfolio sites are currently experiencing delays loading. This may be causing delays or errors in viewing sites and images. Our team is looking into this as the highest priority. We’ll provide updates once we have more information. Thank you for your patience.
Posted Jul 10, 2021 - 10:33 PDT
This incident affected: Zenfolio Classic (Websites, Email Communication, Login, API) and Zenfolio Home Page.