Some original file downloads not completing

Incident Report for Zenfolio

Resolved

The download issue has been resolved.

Posted Nov 24, 2016 - 03:56 PST

Identified

Engineers have identified the issue and are currently implementing a fix.

Posted Nov 23, 2016 - 18:16 PST

Investigating

Our Engineers are looking into reports of some original file downloads not completing. Our apologies for any inconvenience, and we'll keep this updated as we know more. Thank you for your patience.

Posted Nov 23, 2016 - 15:58 PST