All Systems Operational

Zenfolio ? Operational
Websites Operational
Upload Operational
Download Operational
Content Rendering Operational
Order Processing Operational
Email Communication ? Operational
Login Operational
Search Operational
ZenfolioAI ? Operational
Zenfolio Classic ? Operational
Websites Operational
Upload Operational
Download Operational
Content Rendering Operational
Order Processing Operational
Email Communication ? Operational
Login Operational
Search ? Operational
API Operational
Photobooker Operational
Photobooker Home Page Operational
Bookings Operational
Search Operational
Content Rendering Operational
Email Communication ? Operational
Login Operational
Image Delivery Operational
Archive Operational
BookMe Operational
Zenfolio Home Page Operational
Support Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Database Maintenance Sep 15, 2025 21:00-23:00 PDT

Our engineers are performing database maintenance on Sunday, September 14, 2025 starting at 9:00pm PST. Maintenance is expected to last 2 hours.

During this window website publishing will be disabled. However, websites will remain online and fully functional.

Thank you for your patience while we perform these critical updates.
Posted on Sep 09, 2025 - 11:26 PDT
Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Zenfolio.com is currently down, but Photographer websites are not affected
Resolved - This incident has been resolved.
Sep 11, 15:57 PDT
Monitoring - We have been able to fix the issue with Zenfolio.com and it is now back up and running as expected.

Once again, there was never any issue with Zenfolio hosted photographer sites.
Sep 11, 15:12 PDT
Investigating - Our Zenfolio Home Page located at Zenfolio.com is currently unavailable.

We are investigating and will update once we know more.

Please note that any Zenfolio hosted photographer sites are not affected and are working as intended
Sep 11, 14:50 PDT
Sep 10, 2025
Error 404 on Classic Payout Request Confirmation Screen
Resolved - Thank you for your patience while our team modified our in-product messaging to clarify Two-Factor Authentication (2FA) Requirements when requesting payouts. As a reminder, you may enable 2FA by going to Account > Two-Factor Authentication

If you have successfully enabled 2FA, you will be able to request your payout after verifying the authentication code. If 2FA is disabled, a warning message will be presented when attempting to access secure areas of your account.

We apologize for any concern this has caused. If you need additional assistance, our Support Team will be happy to help.
Sep 10, 05:59 PDT
Identified - Our team is aware that some users are receiving an "Error 404" when attempting to request Classic Payout Requests. To resolve this, please enable Two-Factor-Authentication by going to Account > Two-Factor Authentication

Once Two-Factor Authentication has been enabled, you will be able to proceed with your payout request.

For additional guidance and support on Two-Factor Authentication, please review our help guide here, or contact our Support Team for assistance.
Sep 9, 12:47 PDT
Sep 9, 2025
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

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