Zenfolio Status

All Systems Operational

Zenfolio Operational

Websites Operational

Upload Operational

Download Operational

Content Rendering Operational

Order Processing Operational

Email Communication Operational

Search Operational

Zenfolio Classic Operational

Websites Operational

Upload Operational

Download Operational

Content Rendering Operational

Order Processing Operational

Email Communication Operational

Search Operational

API Operational

Photobooker Operational

Photobooker Home Page Operational

Bookings Operational

Search Operational

Content Rendering Operational

Email Communication Operational

Image Delivery Operational

Archive Operational

BookMe Operational

Zenfolio Home Page Operational

Support Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 24, 2024

No incidents reported today.

Apr 23, 2024

Zenfolio Platform Maintenance

Completed - The scheduled maintenance has been completed.
Apr 23, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 20:00 PDT

Scheduled - Our engineers will be performing platform maintenance on Tuesday, April 23, 2024 starting at 20:00 PDT (03:00 UTC on April 24, 2024). Maintenance is expected to last two hours.

During this window there may be intermittent slowness and connection timeout errors for short periods of time.

Thank you for your patience while we perform these critical updates.
Apr 23, 08:08 PDT

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

Archive Maintenance

Completed - The scheduled maintenance has been completed.
Apr 19, 15:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 14:30 PDT

Scheduled - We will be performing Maintenance on the Archive feature. During this time, you will not be able to view the Archive tab in Edit View.
Apr 19, 14:29 PDT

Apr 18, 2024

Uploading and image display degradation

Resolved - This incident has been resolved.
Apr 18, 17:52 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 18, 17:25 PDT

Identified - We have received reports of uploads stalling and display images not showing in the visitor view. Our engineers have identified the root cause of the issue and are currently working to implement a fix.
Apr 18, 16:35 PDT

Contact Page Messaging Issue

Resolved - We have implemented a fix for the contact page issues, photographers should now be able to receive messages via their contact pages. Thank you for your understanding.
Apr 18, 15:17 PDT

Identified - Our engineers have identified the cause of the contact page issue and are working to implement a fix. Thank you for your continued patience.
Apr 18, 13:43 PDT

Investigating - We are currently investigating reports of messages not sending via contact pages and resulting in errors. We appreciate your patience while we investigate this matter.
Apr 18, 11:00 PDT

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

Video Upload issues

Resolved - We have resolved the issue. Video should now upload as normal.
Apr 12, 16:55 PDT

Investigating - Our engineers are investigating issues with processing recently uploaded videos. We're looking into it with the highest priority, and we'll provide updates here once we have more information. Thank you for your patience.
Apr 12, 11:35 PDT

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.